Field Service

We help field service managers stay ahead of the game with leading technologies for outstanding success.

Reduce Waste
Service agents’ top frustration with their current tools is that they are not fast enough (45%), and not able to provide all of the information they need (38%). ProQuest tailors Salesforce Field Service Lightning to your business so you can schedule the right technician to the right job at the right time.
Improve Field Performance
Your field agents play a key role in your customer experience, and their interactions with the customer are truly make-or-break moments. We empower your agents with the right information and tools to get their job done the first time. Remember it takes years to build up trust but only seconds to break it.

Customer Satisfaction
Can you believe 52% of companies are still using manual methods to handle field service? When your field technicians are armed with the latest technology, they are better prepared to deliver outstanding experiences. We’ve helped companies improve loyalty by optimising their processes to prevent problems, enable mobility, and retain customers. Seize the opportunity to stand out in a highly competitive marketplace.
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ProQuest Consulting is a leading Salesforce partner. ProQuest works to empower companies in Australia and New Zealand to achieve higher performance through the delivery of tailored Salesforce solutions using disciplined Agile Scrum methodology.
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