Employee Speaks: AI and Its Impact on Their Lives

ProQuest Consulting

October 20, 2023

Fresh from obtaining their Salesforce AI associate certifications, our employees are not only equipped with new knowledge but are also filled with enthusiasm about the future of artificial intelligence (AI). Keen to share their insights, we asked them to reflect on the role of AI in their lives and the potential it holds for the future. Here’s what they had to say:

Thyag, Lead Functional Consultant:
To me, AI is a fusion of human intelligence, intervention, and technology, all working cohesively to address intricate issues. On a day-to-day basis, AI aids in streamlining my activities by offering insights and making information readily accessible.

Jabran, Technical Consultant:
Artificial Intelligence is the capacity of a machine to interpret human interactions or its environment and respond optimally based on its current knowledge. It has revolutionised my life by assisting me in efficiently managing complex tasks.

💡 Brain Bit:
Ever wondered how AI can effortlessly understand and respond to human language? That’s the magic of Natural Language Processing (NLP) at work. In simple terms, NLP enables machines to decode, interpret, and generate human language. It’s like teaching computers how we speak, to their minute details, making interactions smoother and more intuitive. From chatbots to voice assistants, it’s NLP that’s bridging the communication gap between humans and machines, allowing for that seamless conversation we all appreciate.

Prottoy, Senior Functional Consultant:
As a technological advancement, AI holds the promise to reshape every facet of our daily existence and address some of humanity’s most pressing challenges. This means enhanced productivity and more time to focus on and pursue the things I am passionate about, rather than being bogged down by repetitive tasks.

Matthew, Technical Consultant:
Imagine a world where, at every moment, you know the best actions to take to improve either your life or the lives of others. With AI rapidly gaining traction, life’s “cheat codes” seem to be at our fingertips. What’s astounding is that AI is becoming increasingly accessible, simpler to grasp, and more reliable. Choose a goal, analyse vast amounts of historical data, derive insights, take action, and achieve more victories. Making financial decisions, securing the best shopping deals, or selecting the suit that will impress on a first date has never been easier.

💡 Brain Bit: AI in 2023 by the numbers:

49% of the Australian population surveyed is using generative AI.
38% of generative AI users use generative AI for fun/messing around, and 34% for learning about topics that interest them.
75% of generative AI users are looking to automate tasks at work and use generative AI for work communications.
Two out of three (67%) say generative AI will help them get more out of other technology investments, like other AI and machine-learning models.

Pryscilla, Lead Technical Consultant:
AI’s prominence in our lives has never been more evident. From smartwatches that analyse our health and lifestyles to social media platforms and websites offering tailored content, to digital assistants like Siri and Alexa capable of suggesting a nearby restaurant. With tools like ChatGPT, we are now witnessing and experiencing the true power of the mechanisms underlying the technologies we’ve come to rely on.

While we’re charged up about the potential of AI, it’s essential to remember that no technology is infallible. In a previous blog post, we delved into some of the surprising and sometimes amusing errors ChatGPT can make (read it here). So, while AI can be a formidable ally in many situations, it’s crucial to approach it with an informed perspective, understanding both its strengths and limitations.

The AI Ride is Just Getting Started!
Isn’t the future of AI just thrilling? At ProQuest Consulting, we’re all about helping our clients get the most out of their Salesforce setup, adding a sprinkle of AI to give a turbo boost to their current processes. As AI continues to impact society, we’re right here, eager to help you ride that wave. Let’s embrace the future and make the most of what’s coming, together!