insights

Meet Santosh, who comes to us all the way from San Francisco. He is extremely skilled in Salesforce with over 7 years of experience and specialises in Community Cloud, CPQ and integrations around the platform. Outside of his technical skills, Santosh is passionate about innovation and has been working on[...]

We have a new rockstar consultant to introduce! Meet Swathi, a seasoned Business Consultant with a demonstrated history of 10+ years working in the ERP industry. She has been working across APAC and USA/Canada with telcos, government, food & beverage and mining companies across solutions, testing and project management. Her hobbies include yoga[...]

Do you have too many leads and not enough time to manage them? Are you not sure why you’re losing deals to delays? Sales reps, we’re sure you recognise some of these pain points. Let's take a look at what Sales Cloud Einstein has to offer to help you overcome[...]

So you’ve made the trip all the way to San Francisco for Dreamforce? Great, you’re going to have a blast! Whilst there are plenty of Dreamforce expos, sessions, parties, and events to inundate yourself with from the wharf to the Ballpark, San Francisco is an amazing city with heaps of[...]

There’s a thin line between having your Salesforce end up as a glorified ‘dumb database’ where data entry is considered as an overhead vs. a smart, real-time insight generating database where data entry is considered worthwhile given the analytics it generates. If the above sounds familiar to you and you’re[...]

It's been a big month for hiring here at ProQuest! We're very excited to introduce our new Technical Consultant, Ravi Telu. Ravi joins us from India and has a strong passion for Salesforce and cloud computing. After graduating in 2012, he developed an interest in cloud computing technology which led[...]

We have a new Senior Salesforce Technical Consultant to introduce! Nikunj is an extremely talented Salesforce.com Developer/Technical Lead with 5+ years of experience in developing through all phases of the Salesforce development lifecycle, from initial technical designs, implementation, testing, to production deployments. He has won multiple awards for his work[...]

Digital transformation is a hot topic right now, and it’s easy to see why. Let’s implement awesome software, streamline our processes, stop revenue leakage, gather data around our customers’ behaviour, nurture our customer base, and maybe even change the world while we are at it. But is everyone in your[...]

As consultants, we repeatedly see sales reps dealing with the same hurdles. One of the most common challenges they face is managing a large number of leads, and having the time to nurture those relationships. At ProQuest, our mission is to use Salesforce technology to help solve these pain points[...]

Recently I worked on a requirement where the main focus was on bulk scheduling a large number of appointments. I used the FSL Optimization feature to reduce travel time, assign the maximum number of appointments to technicians and provide best possible routing. In this blog I will explain the FSL[...]