The People Side of Digital Transformation
July 18, 2018 | By Kate Renner
Digital transformation is a hot topic right now, and it’s easy to see why. Let’s implement awesome software, streamline our processes, stop revenue leakage, gather data around our customers’ behaviour, nurture our customer base, and maybe even change the world while we are at it. But is everyone in your[...]
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Get More Done with Sales Cloud Einstein
July 10, 2018 | By Juliette Lessing
As consultants, we repeatedly see sales reps dealing with the same hurdles. One of the most common challenges they face is managing a large number of leads, and having the time to nurture those relationships. At ProQuest, our mission is to use Salesforce technology to help solve these pain points[...]
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How to Reduce Travel Time with FSL Optimization
June 27, 2018 | By Deepti Chichria
Recently I worked on a requirement where the main focus was on bulk scheduling a large number of appointments. I used the FSL Optimization feature to reduce travel time, assign the maximum number of appointments to technicians and provide best possible routing. In this blog I will explain the FSL[...]
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How Run Effective User Acceptance Testing
May 21, 2018 | By Jan Nayak Singh
What is User Acceptance Testing? User Acceptance Testing (UAT) is the software testing phase during which the system is tested for acceptability and validated for the end to end business flow. UAT is conducted by the end user or the client in a separate environment, similar to the production environment.[...]
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My Journey to Becoming a Salesforce Functional Consultant
May 14, 2018 | By Juliette Lessing
Let's get started by emphasising that there is no ultimate way to becoming a Salesforce functional consultant, but this was and is my road. Zero motivation to go to work? Back in the Netherlands, less than half a year ago, I would probably say yes to that question. I would[...]
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Exposing Salesforce SOAP vs RESTful Web Services
May 9, 2018 | By Duygu Johnston
Exposing Salesforce SOAP vs RESTful Web Services Exposing a custom Web Service in Salesforce is achieved by writing custom Apex code that will be invoked either using SOAP or REST. Web Services are an abstraction layer allowing systems to communicate independently of their source code language. Java, .Net, PHP, Oracle,[...]
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New Senior Project Manager: Meet Hanna
May 2, 2018 | By Audrey Neale
We have a new Senior Project Manager to introduce! Hanna Lum has been working successfully across APAC and Europe with telcos, media and airlines companies for the past fourteen years. Prior to becoming a Project Manager, she used to be an analyst programmer and pre-sales engineer. Traveling is Hanna's greatest[...]
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What is Marketing Automation and Why Do You Need It?
April 30, 2018 | By ProQuest Consulting
Marketing has changed more in the past two years than in the past fifty. Everyone seems to be talking about Marketing Automation these days and many companies are investing massively in this new breed of technology. In fact, the Marketing Automation industry is expected to reach $7.63 billion worldwide by[...]
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New Customer Experience Architect: Meet Stéphane
April 17, 2018 | By Audrey Neale
Meet our new Customer Experience Architect, Stéphane With. Stéphane has an impressive background, bringing a breadth of experience in marketing automation, design and consulting. He began his career back in France after receiving his Master's in design and multimedia, and quickly made a name for himself as an Art Director[...]
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Is a Paperless Business Possible?
April 16, 2018 | By Paul Dobinson
Globally, we use 1 million tonnes of paper every day. Expanding production and pulpwood harvesting “threatens some of the last remaining natural forests, and the people and wildlife. That depends on them” (WWF). It takes 24 trees to create one tonne of virgin office paper. 1 tree will make about[...]
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ProQuest Consulting is a leading Salesforce partner. ProQuest works to empower companies in Australia and New Zealand to achieve higher performance through the delivery of tailored Salesforce solutions using disciplined Agile Scrum methodology.
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