insights

As 2018 comes to an end, I believe it is a great opportunity to reflect on successes, contemplate learnings, and set goals and intentions for the year ahead for yourself and with your team. As I was putting together discussion topics for our weekly knowledge sharing session, I figured I[...]

Salesforce is continuing to impress in the artificial intelligence sphere and offering Einstein as part of its Field Service Lightning product portfolio now, which is designed to bridge the gap between customers, call center support and technicians in the field. EINSTEIN VISION Einstein Vision harnesses the power of image recognition[...]

Before we get into the details of CPQ, we have five questions for you: 1) How long does it take your sales reps to build a quote? (Minutes? Hours? Days?) 2) How often do you get calls from clients because a quote is inaccurate? 3) How do you know the[...]

Meet Santosh, who comes to us all the way from San Francisco. He is extremely skilled in Salesforce with over 7 years of experience and specialises in Community Cloud, CPQ and integrations around the platform. Outside of his technical skills, Santosh is passionate about innovation and has been working on[...]

We have a new rockstar consultant to introduce! Meet Swathi, a seasoned Business Consultant with a demonstrated history of 10+ years working in the ERP industry. She has been working across APAC and USA/Canada with telcos, government, food & beverage and mining companies across solutions, testing and project management. Her hobbies include yoga[...]

Do you have too many leads and not enough time to manage them? Are you not sure why you’re losing deals to delays? Sales reps, we’re sure you recognise some of these pain points. Let's take a look at what Sales Cloud Einstein has to offer to help you overcome[...]

So you’ve made the trip all the way to San Francisco for Dreamforce? Great, you’re going to have a blast! Whilst there are plenty of Dreamforce expos, sessions, parties, and events to inundate yourself with from the wharf to the Ballpark, San Francisco is an amazing city with heaps of[...]

There’s a thin line between having your Salesforce end up as a glorified ‘dumb database’ where data entry is considered as an overhead vs. a smart, real-time insight generating database where data entry is considered worthwhile given the analytics it generates. If the above sounds familiar to you and you’re[...]

It's been a big month for hiring here at ProQuest! We're very excited to introduce our new Technical Consultant, Ravi Telu. Ravi joins us from India and has a strong passion for Salesforce and cloud computing. After graduating in 2012, he developed an interest in cloud computing technology which led[...]

We have a new Senior Salesforce Technical Consultant to introduce! Nikunj is an extremely talented Salesforce.com Developer/Technical Lead with 5+ years of experience in developing through all phases of the Salesforce development lifecycle, from initial technical designs, implementation, testing, to production deployments. He has won multiple awards for his work[...]