insights

Chad Shafaghi Appointed Professional Services Manager of ProQuest Consulting
May 15, 2017 | By ProQuest Consulting
Shafaghi to tackle new management role in next phase of ProQuest Consulting’s growth. SYDNEY – ProQuest Consulting, a leading Salesforce implementation partner, announced today that Chad Shafaghi has been appointed Professional Services Manager effective immediately. Shafaghi will be responsible for the execution of Salesforce consulting and solution implementation activities in[...]
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SchemaSpy: A Tool for Visualising and Analysing Database Schemas
May 11, 2017 | By Vaibhav Warpe
Do you want to understand and visualise the schema of a complex salesforce org? Are there hundreds of objects, thousands of fields and many relationships in your org that you can’t visualise with the native Schema Builder? If you answered yes to any of these questions, then I highly recommend[...]
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Why Diversity Matters in the Workplace
May 4, 2017 | By Giovanna Rojas
Harvard Business Review (HBR) published a study showing how diversity in the workplace can unlock innovation and drive market growth. By surveying 1,800 professionals in leadership positions they concluded that companies that presented leaders with 2D diversity are 45% more likely to report a growth in market share and 70%[...]
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Service Cloud: Top 5 Features
April 18, 2017 | By Anthony Franceschini
In a nutshell, Service Cloud is all about support and keeping your customers happy. The platform is designed to manage your clients' requests for assistance with a product or a service you offer, and also helps your support team assist customers as fast as possible by providing an efficient and[...]
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How to Prepare for Salesforce Beta Exams
April 9, 2017 | By Duygu Johnston
I recently had the opportunity to take three different Salesforce beta exams related to Salesforce Architecture. Salesforce beta exams contain a larger set of questions than standard tests and allow participants to add their feedback during the exam. Salesforce studies the exam results and decides on a final set of[...]
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7 Reasons Why Salesforce Field Service Lightning Will Dominate the Market in 2017
March 29, 2017 | By Clive Roberts
1) Salesforce is everywhere. When Salesforce decide to make a marketplace their own, they don't wait around – they take aim and fire. At ProQuest we first came across Field Service Lightning (FSL) at Dreamforce about nine months ago. Even though Field Service Lightning was in its infancy, Salesforce won[...]
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Creating a Happy Workplace
March 15, 2017 | By Kate Renner
“What do you do for work?” is a familiar question that we’ve all had the opportunity to answer on more than one occasion. I am also certain that you’ve answered this question differently depending on who you’re talking to. Speaking with someone in your field at a conference brings out[...]
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Field Service Lightning Mobile App: What You Need to Know
March 6, 2017 | By Audrey Neale
As the leading Salesforce Field Service Lightning (FSL) partner in Australia, the team at ProQuest couldn’t be more excited about the new FSL mobile app. We chatted with our CEO, Aymeric Zito, to get his thoughts on the release and answer any questions you might have. 1) How is the[...]
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New Senior Project Manager/Scrum Master: Meet Giovanna
March 5, 2017 | By Audrey Neale
We’re excited to introduce Giovanna, our new Senior Project Manager/Scrum Master. Born and raised in Mexico City, she speaks four languages (Spanish, English, French and Italian!) and has travelled to more than 50 countries over the past ten years. Giovanna has a BS in Electronic Engineering and Computer Science from[...]
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Why Core Values Matter at ProQuest
February 19, 2017 | By Aymeric Zito
If there’s one thing you should know about ProQuest, it’s that our core values – the framework for how we conduct ourselves – are non-negotiable. It took us a long time to articulate our values into five statements that summarise who we are, but the process was well worth it.[...]
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ProQuest Consulting is a leading Salesforce partner. ProQuest works to empower companies in Australia and New Zealand to achieve higher performance through the delivery of tailored Salesforce solutions using disciplined Agile Scrum methodology.
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