insights

“Do what you do so well that they will want to see it again and bring their friends.” This popular quote from Walt Disney resonates very well when it comes to establishing a benchmark statement for customer satisfaction. As a Salesforce consulting firm, our main focus is on customer satisfaction and designing[...]

We helped Parents Beyond Breakup (PBB) implement the technology they needed to grow nationwide. PBB is a non-profit, volunteer based organisation that recognises how damaging, traumatic and life changing a marital breakup can be for many separated parents. They hold regular peer support groups and provide resources to parents who[...]

We have a new team member to introduce! Meet Daniel Superina, our new “Super” Scrum Master/Senior Project Manager. Daniel was born and raised in Melbourne, and has worked in several roles across financial services, management and technology consulting. With a passion for organisational Agility and challenging the status quo, we’re confident[...]

My first two months at ProQuest have been a whirlwind. I’d been a Salesforce Sales Cloud user in the past but wasn’t aware of how much the company had grown into new verticals and expanded the definition of CRM. The Trailhead learning method has allowed me to dig into each[...]

Code Killer? Okay, maybe not. The need to build customised solutions using Apex code is not going away anytime soon. However, there are more options these days for Admins, Consultants and Developers to achieve outcomes that previously were only possible by writing code. Process Builder and Visual Workflow have been[...]

Salesforce provides apex:inputfile tag for uploading files from a VisualForce page. When you upload a bunch of files using this tag, all these files are uploaded in one transaction and they are uploaded one by one. In this blog post, I will introduce a way to upload more than 500[...]

I reckon we can all recall the last time we vowed to eat healthier, start up at the gym again, go organic, take up meditation, cut out junk food, read a book, unplug… sound familiar?! Finding personal wellness in a chaotic world of emails, notifications, texts, snaps, tweets, status updates,[...]

We’re thrilled to introduce our newest ProQuester, Paul Dobinson! Paul joins the team as Senior Account Executive and will be responsible for executing and developing our internal sales strategy. His career in sales begin in manufacturing and IT solutions in Birmingham, England and took a route through digital and print[...]

“If it’s not in Salesforce, it doesn’t exist.” Heard that before? It’s a common statement made by managers who are willing to get the most out of their CRM. The problem is the amount of time it takes sales reps to log their activities and update their records. According to[...]

If you’ve ever dreamed of becoming a Salesforce Certified Technical Architect (CTA), this post will help you understand how the new certification path works, and what you can do to make it happen. If you’re a Salesforce expert and want to specialise in a certain area, Salesforce now has 6[...]