Leadership Team
Clive Roberts – Managing Director
Clive is the Managing Director of ProQuest Consulting, and founded the company in late 2007. He has been involved at the leading edge of the Australian technology marketplace for 25 years. Back in 1989 he was part of the original team at Sybase Australia, when client-server technologies were first conceptualised, and then moved through a career that included lengthy stints with other innovative technology companies such as Silicon Graphics and webMethods.
It is now cloud computing, and particularly the untapped potential of Salesforce, Amazon and Google Apps, that inspires Clive like never before. His background with the complexities of enterprise IT means that ProQuest is set up to serve the large corporate marketplace with confidence.
But Clive is just as passionate about serving the mid-market, and helping them leverage cloud solutions to gain agility, differentiation, and efficient business processes. In his opinion, the most fun you can have with technology in 60 days, is to take a new customer and implement genuine change through an expertly run Salesforce implementation. Or maybe instead of Salesforce, it’s an infrastructure migration to Amazon Web Services…..Either way, it sure beats a 2-year Oracle Financials implementation.
Under Clive’s stewardship, the company has grown rapidly, services companies from small to large, and enjoys significant competitive edge from its own adoption of cloud-based services.
Clive blogs about ProQuest’s own experiences at zerocapex.com
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Andy Pattinson – Commercial Director
Andy demonstrates an evangelical zeal for cloud computing backed by a continuous and energetic search for product, ideas and process. His insight is backed by solid experiences working on the customer’s side of the fence for many years.
Andy worked for a number of leading dotcom companies dating back to the first tech boom back in 1999 / 2000. Including buy.com JohnLewis.com & ASOS.com, each of which have gone on to lead their markets.
As Commercial Director Andy is helping build a world-class cloud computing company, working with Australian corporates leveraging the cloud to innovate and grow. As a previous customer, he is deeply knowledgeable about Salesforce & Amazon Web Services.
It’s not surprising that he came to ProQuest’s attention via his social media influence, he converts the sense of energy and delight he has with Twitter, Google+ and Facebook, into a clear articulation of what the social enterprise means for Australian business and how such knowledge can be leveraged for differentiation and profit.
Andy is responsible for our partnerships with key vendors salesforce.com and Amazon Web Services.
Follow Andy on Twitter (@APACloud) within a few weeks, you’ll learn plenty about the cloud revolution, and what it really means to Corporate Australia.
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Parikshit Basrur – Professional Services Manager
Parakshit is responsible for managing the execution of ProQuest’s growth strategy.
ProQuest helps high-growth Australian companies achieve their potential, but ProQuest itself is a high-growth Australian company and we aim to stay ahead of the challenges that brings.
At any point in time our business focusses upon several Salesforce or Amazon engagements, requiring advanced project management using an agile framework.
We require the same as our customers – predictable revenue and optimum resource allocation. This is a challenge that must be met with not just the right tools and frameworks, but with the right calibre of management.
Parikshit has more than 10 years Tier 1 consulting experience in Business Analysis and Project Management across over $100M in project spend and is a subject matter expert in Financial Services, Telco, Health, Supply Chain, Retail and Education sectors. He has extensive Project Management coaching expertise in Agile, Scrum, PMI, Prince 2 frameworks across multiple industry verticals.
During his engagement with Salesforce he worked with customers such as GE Capital, CBA BankWest, NAB Advantedge, Lumley Insurance, Wolters Kluwer CCH Australia, ING Direct, South East Water Limited.
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Darrell King – Practice Lead – AWS and Mobility Solutions
Darrell joined ProQuest in September 2011 to lead the ProQuest team responsible for assisting a major Australian telecommunications company migrate their systems and assets into the Amazon cloud. The project was highly successful and entered production in December 2011.
Darrell’s career in high performance networking and computing was established during his tenure at Australia’s most famous digital effects company, Animal Logic. He was part of the systems team assisting in delivering the Oscar winning feature Happy Feet and was deeply involved in the construction of Australia’s large grid compute cluster.
Darrell then went on to found Australia’s first Multi-Tenanted SaaS platform, delivering “Business in a Box” to SMEs. Utilising EMC, VMware and IBM blade centre technologies, he architected a modular system, which facilitated scaled out technologies and centralised resource management
Prior to joining ProQuest, Darrell worked inside the AlphaWest team responsible for building the Optus Cloud Platform – “Optus Elevate”. The project was an IaaS based implementation based on VCE Vblock. Darrell provided technical liaison between the beta customer base and the project team exposing him to all aspects and layers in the technology stack
He then became a Solution Architect in the data centre, systems and storage team. He worked on the team to deliver the Solution Architecture for their future Optus Cloud Platform – Storage as a Service Offering.
At ProQuest Darrell is responsible for expanding the AWS practice and developing a business in mobility solutions.
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Fergus Kelledy – Head of Solution Design
Fergus brings to ProQuest a measured tone, an inquisitive mind, design elegance and a quest for minimalism.In which case we really should respect his humility and keep this short. Suffice to say Fergus has a PhD, he has been architecting software systems for 15 years, and he is extremely talented in what he does.
In the past, Fergus worked as a Technical Lead in the Telecoms sector, delivering a Revenue Assurance solution to tier one telecom clients including Vodafone Group worldwide. More recently, Fergus worked as a Scalability and Performance Architect within the financial services sector, tasked with the responsibility of re-engineering existing products to meet the performance and scalability needs of tier one banking clients including UBS.
Both of these roles provided Fergus with valuable insights into designing scalable software systems and the benefits of the agile approach to software development, of which he is a major proponent.
Fergus joined ProQuest in late 2010 on his arrival in Sydney. Since then he has been engaged as a Solution Architect across several streams of activity on a major project within ProQuest’s largest banking client.
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Alison Page – Lead Salesforce Consultant.
If someone wants to develop a career focussed around the awesome potential of Salesforce, the very best preparation experience would be to play a pivotal role within a company that is using Salesforce to propel its growth on the global stage.
Introducing Alison Page. Alison spent several years at Integrated Research, an impressive Australian software company listed on the ASX.
Here she helped the management team innovate and grow the company. She helped Track sales pipeline through dashboard and reporting, but she drove programs that established Salesforce as the core platform the company could use in order to meet its global growth targets. For example she designed and implemented processes for license and maintenance renewal contracts and established integration between ERP and CRM as well as peripheral system integrations to ensure full visibility of performance.
Since joining ProQuest in July 2011, she has played an invaluable role in ensuring key customers such as NUIX, Our Deals and Carsguide (News Digital) are not only successful with their early Salesforce implementations, but share her ambition to see Salesforce truly streamline their business processes.
Alison also ran Integrated Research’s adoption of Marketo for lead nurturing and campaign management – the first such implementation in Australia. ProQuest has recently bought Marketo for its own marketing programs.
Alison is responsible for ensuring our Salesforce customers are served throughout their relationship with ProQuest, and that our Salesforce practice is properly up to date with current trends and innovations.
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