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ProQuest Consulting

Customers

ProQuest has implemented a wide variety of Australian customers across different vertical industries. Our in-depth knowledge of the Salesforce platform allows us to work together effectively from Day 1 of our engagement. We facilitate the documentation and prioritisation of your requirements, we manage the project, we customise and integrate your Salesforce system. Check out these stories as examples of our success in the Australian marketplace over the past couple of years.

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Help us understand your business and the current challenges you are facing - allow us to provide a suitable solution

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RCPA

RCPAQAP, Salesforce, ProQuest Consulting, customer story

Salesforce reduces enrollment approval process from 14 days to just a few minutes

RCPAQAP offer a broad range of quality assurance programs and related services across all disciplines of pathology to support the scientific and medical communities in Australia, New Zealand and overseas countries. RCPAQAP has transformed their business with Salesforce.com and ProQuest Consulting taking their manual enrolments approval process taking upto 14 days, now just taking a few minutes with an automated process.

"Through fantastic collaboration with RCPAQAP and a lot of hard concentrated work we were able to go live with a vastly superior system and meet our go-live deadline"

Paul Cohen - General Manager Operations, RCPAQAP

Smartsalary

Buying a car should be as easy as ordering a pizza

Learn more about how ProQuest assisted Smartsalary transform their organisation with a 'Wall to Wall' Salesforce.com Implementation.

"Without a doubt, partnering with ProQuest has been a key factor of our success – their depth of understanding is remarkable. Together we’re continuously looking for the new frontier. The future with Salesforce and ProQuest is very exciting"

Dave Adler - CCO, Smartsalary

ASX

ASX, salesforce implementation, sales team improvement

typical stock term for better/rising

ASX invested in Salesforce.com to transform their Operations division, to improve visibility of their sales cycle with rising results.

"They knew what I was thinking before I spoke. Process suggestions were excellent. Everything always seemed possible. Which worked well in a short time frame.”

Tanuja Chithravelu - BDM - Technical Sales, ASX

Beat Medical

Beat Medical, salesforce case study

Taking recruitment to the next level in the medical industry with Salesforce.com Service Cloud

Beat Medical put the best candidates forward with their automated recruitment qualifying process with Salesforce.com plus more

"The thing I would say stands out about ProQuest is that they take a requirement and not only meet that, but also make excellent suggestions of how to improve and build upon the brief"

Shaun Hughston, Managing Director, Beat Medical

Sales and Service Cloud delivered in just 6 weeks with 370 users Nation wide

Office Max improves their services and implements Salesforce.com Service Cloud and Sales Cloud, supplying office products, technology needs, furniture, medical, cafe and cleaning products with quality sales and customer service

“ProQuest were responsive, flexible and provided us with the product expertise we required throughout our rapid deployment. Delivering the solution on time and within budget, enabling us to get on with our business of delivering positive outcomes for our clients.”

Pascal Kouknas - CIO - Australasia, Office Max

N.Stenning

Delivering the better pre-sales and post-sales service with Salesforce.com

Delivering high quality medical devices to Australian and New Zealand medical practices and with Salesforce.com they are delivering the very best pre-sales, marketing and post sales service

"The implementation from ProQuest was excellent. I was very satisfied with the implementation team."

Kathryn Warburton - IT Manager, N.Stenning

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