insights

Exposing Salesforce SOAP vs RESTful Web Services
May 9, 2018 | By Duygu Johnston
Exposing Salesforce SOAP vs RESTful Web Services Exposing a custom Web Service in Salesforce is achieved by writing custom Apex code that will be invoked either using SOAP or REST. Web Services are an abstraction layer allowing systems to communicate independently of their source code language. Java, .Net, PHP, Oracle,[...]
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New Senior Project Manager: Meet Hanna
May 2, 2018 | By Audrey Neale
We have a new Senior Project Manager to introduce! Hanna Lum has been working successfully across APAC and Europe with telcos, media and airlines companies for the past fourteen years. Prior to becoming a Project Manager, she used to be an analyst programmer and pre-sales engineer. Traveling is Hanna's greatest[...]
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What is Marketing Automation and Why Do You Need It?
April 30, 2018 | By ProQuest Consulting
Marketing has changed more in the past two years than in the past fifty. Everyone seems to be talking about Marketing Automation these days and many companies are investing massively in this new breed of technology. In fact, the Marketing Automation industry is expected to reach $7.63 billion worldwide by[...]
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New Customer Experience Architect: Meet Stéphane
April 17, 2018 | By Audrey Neale
Meet our new Customer Experience Architect, Stéphane With. Stéphane has an impressive background, bringing a breadth of experience in marketing automation, design and consulting. He began his career back in France after receiving his Master's in design and multimedia, and quickly made a name for himself as an Art Director[...]
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Is a Paperless Business Possible?
April 16, 2018 | By Paul Dobinson
Globally, we use 1 million tonnes of paper every day. Expanding production and pulpwood harvesting “threatens some of the last remaining natural forests, and the people and wildlife. That depends on them” (WWF). It takes 24 trees to create one tonne of virgin office paper. 1 tree will make about[...]
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New Junior Functional Consultant: Meet Juliette
April 10, 2018 | By Audrey Neale
Meet our newest Junior Functional Consultant, Juliette Lessing. Juliette recently moved to Sydney from The Netherlands and is a passionate Salesforce enthusiast. A self-proclaimed adventurer and foodie, she has a kind and audacious spirit that fits right in with our culture of teamwork and innovation. Juliette has a Master’s degree[...]
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Why would you automate a journey?
March 26, 2018 | By Paul Dobinson
A Journey is the act of travelling from one place to another. A customer journey also involves travelling, but in their mindset and association with your brand. The customer journey can be defined as the complete sum of experiences that customers go through when interacting with your company and brand.[...]
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If you’re not getting better, you’re getting left behind.
March 23, 2018 | By Paul Dobinson
Salesforce has now surpassed the $10 billion dollar revenue mark and is predicting to double that to $20 billion in the next 4 years. It doesn’t plan to stop there though, forecasting to reach $60 billion in the next 16 years. The growth is meteoric, and has a big impact[...]
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Looking Back On My Internship Experience at ProQuest
March 19, 2018 | By Audrey Neale
Another student work placement has flown by, and this time we’re saying goodbye to Martin Colas of Audencia Business School in Nantes, France. Martin has been a great addition to the office over the past few weeks, and I’ll miss having a fellow marketing enthusiast around! Thanks for all your hard[...]
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The Rescue Squad at Salesforce World Tour ’18
March 8, 2018 | By Audrey Neale
Another year, another Salesforce World Tour! So the question you may be wondering… why did we dress up as lifeguards? As Marketing Manager, this was all my doing, so let me explain. So, last year, we had an idea to play Field Service Lightning (FSL) Roulette - a fun game[...]
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ProQuest Consulting is a leading Salesforce partner. ProQuest works to empower companies in Australia and New Zealand to achieve higher performance through the delivery of tailored Salesforce solutions using disciplined Agile Scrum methodology.
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