insights

New Junior Functional Consultant: Meet Juliette
April 10, 2018 | By Audrey Neale
Meet our newest Junior Functional Consultant, Juliette Lessing. Juliette recently moved to Sydney from The Netherlands and is a passionate Salesforce enthusiast. A self-proclaimed adventurer and foodie, she has a kind and audacious spirit that fits right in with our culture of teamwork and innovation. Juliette has a Master’s degree[...]
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Why would you automate a journey?
March 26, 2018 | By Paul Dobinson
A Journey is the act of travelling from one place to another. A customer journey also involves travelling, but in their mindset and association with your brand. The customer journey can be defined as the complete sum of experiences that customers go through when interacting with your company and brand.[...]
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If you’re not getting better, you’re getting left behind.
March 23, 2018 | By Paul Dobinson
Salesforce has now surpassed the $10 billion dollar revenue mark and is predicting to double that to $20 billion in the next 4 years. It doesn’t plan to stop there though, forecasting to reach $60 billion in the next 16 years. The growth is meteoric, and has a big impact[...]
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Looking Back On My Internship Experience at ProQuest
March 19, 2018 | By Audrey Neale
Another student work placement has flown by, and this time we’re saying goodbye to Martin Colas of Audencia Business School in Nantes, France. Martin has been a great addition to the office over the past few weeks, and I’ll miss having a fellow marketing enthusiast around! Thanks for all your hard[...]
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The Rescue Squad at Salesforce World Tour ’18
March 8, 2018 | By Audrey Neale
Another year, another Salesforce World Tour! So the question you may be wondering… why did we dress up as lifeguards? As Marketing Manager, this was all my doing, so let me explain. So, last year, we had an idea to play Field Service Lightning (FSL) Roulette - a fun game[...]
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Large Data Volume and Use of Salesforce Query Plan Optimizer
February 26, 2018 | By Jaffer Ali
Have you worked on Large data volume systems, which have millions of records in an object? If yes, then you would have definitely faced challenges when doing SOQL on those objects. The Salesforce platform is quite flexible, where applications can scale to large volumes of data very quickly. Large data[...]
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New Year, New Commitment to Calm
February 9, 2018 | By Kate Renner
In our ever-connected, hyper-busy, technologically advancing world, it’s true that we all have a ton on our proverbial plates. Our calendars are filled with meetings, our to-do lists are steadily growing, our responsibilities consistently increase, our priorities continue to shift, and on top of it all, we need to balance[...]
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A Personal Journey Into Agile, and Possibly Beyond
| By Daniel Superina
I. The Beginning: Roll the dice. I can clearly remember my Agile penny drop moment. It didn’t happen in my first Scrum project (as a ‘Manager’, no less). That was an awkward, shuffling endeavour with hesitant team members, a product we thought shouldn’t really be built, and a developer who[...]
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New Marketing Automation & Strategy – Lead Consultant: Meet Sophia
February 5, 2018 | By Audrey Neale
Meet the newest addition to the ProQuest family, Sophia Wilson! Sophia joins us at an exciting time as our Lead Marketing Automation & Strategy Consultant. We are about to launch our Marketing Automation practice, and Sophia will be leading the charge. Sophia is a passionate Marketing Automation professional with over[...]
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7 Hidden Gems in Salesforce Lightning
January 22, 2018 | By Anthony Franceschini
Every Salesforce release offers a huge list of great new functionalities, especially when it comes to improving the Lightning experience. But, as the list is long, you may have missed some of them. I call these 'hidden gems' because they aren't flashy, but I guarantee they can help you out in your[...]
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