insights

ProQuest Consulting CEO and founder, Clive Roberts addresses the critical success factors in transforming your service business from spreadsheets to the cloud and mobile, with ServiceMax. Clive talks about the importance of identifying the technology and knowledge leaders within your business, to ensure the successful take-up of iPads and other[...]

ProQuest Consulting CEO and founder, Clive Roberts discusses the importance of the human aspects of change, when implementing new business systems and processes, in the launch edition of Field Service Business in his article: “Field service management - it’s not the technology, it’s the people." To find out what Clive had to[...]

ProQuest is proud to partner with ServiceMax, and we are in the process of kicking off implementations of the software in a number of significant Australian organisations. One of the major advantages of the Salesforce platform is the force.com development ecosystem that has built up over recent years. Sometimes the functionality runs deep[...]

Value Adds For The Salesforce User Interface  (UI) That Enrich The  User Experience (UX) Salesforce comes with a straightforward UI editor that allows you to effortlessly customize page layouts to your hearts desire but yes ... it does have its limitations. For one thing you are pretty much stuck with[...]

We came along, We wrote a song for you, And all the things you do, And it was called "Jello" Huh? Oh ..I'm sorry , we meant Trello. Trello is our favourite discovery of recent months, it's a thing of beauty to the consultants at ProQuest. We like it so much[...]

About Shadow IT... One of our clients had an access database that met the criteria of shadow IT. It was developed outside of IT. The business was relying on an outside contractor to fix any issues or make improvements to the application. The application had been built up over time[...]

There's no mistaking a Salesforce conference - the company boasts a growing ecosystem of customers and partners that is unusually vibrant and positive, with a refreshing absence of cynicism or suspicion.  I can't pretend to be able to truthfully compare it with Microsoft shows or Oracle shows, I don't go[...]

As we announced earlier in the month ProQuest Consulting recently qualified as a Platinum Cloud Alliance Partner with salesforce.com. We’re proud of the hard work our team put in to reach this challenging milestone. We delivered over 80 projects, passed over 50 salesforce.com certifications and delivered a customer satisfaction score[...]

Nuix, the Sydney based worldwide provider of information management technologies, has won the Information and Communication Technology category at the Australian Export Awards. Nuix won the award for its outstanding export achievement and clear contribution to innovation and the Australian economy. Nuix exports its technologies for processing, searching and managing[...]

ProQuest becomes one of the first Amazon Partners globally to be designated Advanced Consulting Partner. Following numerous successful projects over the last 18 months with leading enterprise organisations in Australia, ProQuest is further cementing it’s position as Australia’s leading Cloud Services Provider. ProQuest provides professional services supporting all Amazon Web[...]