insights

New Associate Consultant: Meet Aiden!
November 30, 2021 | By ProQuest Consulting
Meet our new Associate Consultant Aiden! Aiden joins us from Anglician Aid where he was a Senior Project Manager. He’s a new dad (to a beautiful little girl!) a super fiction fan and has a massive love for Laska!  We asked him a few questions… What do you like to[...]
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Summer 21’ – Salesforce Field Service Highlights
August 18, 2021 | By Brenden Burkinshaw
Deliver Consistent Services with Work Plans Help guide your field service teams with predefined steps in work plans to help them complete work orders more effectively. In field and back-office support staff can complete assignments more quickly and with less guesswork.  Technicians  Users can execute Work Plans on their mobile[...]
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Salesforce Field Service – Work Plans
August 7, 2021 | By Imalka Fernando
One of the most important aspects of a Field Service Management software is to bring consistency in the way jobs get executed in the field. Without the right technology, companies heavily rely on training and experience of their technicians to do things the right way. And when steps are missed,[...]
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On remote working and mental health
July 26, 2021 | By Angie Llanos
Here in Sydney, as we navigate through the trials of our second lockdown, one cannot help but wonder when this will all end. Some of us have the opportunity to be employed, while others are facing major difficulties. Some are homeschooling and some are living by themselves.  Balancing remote work,[...]
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Salesforce Summer ’21 Highlights
June 28, 2021 | By Stephen Izod
What's new with Summer ‘21? Since June 14th, the Salesforce Summer '21 release is now live in Production Orgs across Australia. Having reviewed the release notes, the ProQuest Team has put together a list of exciting new features you can begin to take advantage of as a Salesforce Admin right[...]
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New Project Coordinator: Meet Angie!
March 8, 2021 | By Georgia Peterson
Meet our first Project Coordinator, Angie Llanos! Angie joins us from oOh! Media where she worked as a Project Administrator. She is passionate about sustainable living, learning new languages, playing nintendo switch and hiking. To better get to know Angie, we asked her a few questions about herself….     What do[...]
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New Salesforce Customer Success Specialist: Meet Stephen!
October 20, 2020 | By Georgia Peterson
Meet our first Customer Success Specialist Stephen Izod! Stephen joins us from Ochre Health where he was the Salesforce Business Administrator. Stephen is an avid football (soccer) fan, enjoys travelling, and is a keen video gamer!   We asked him a few questions…   What do you like to do[...]
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New Senior Agile Project Manager: Meet Jonathan!
October 12, 2020 | By Georgia Peterson
Meet one of our newest Senior Agile Project Manager, Jonathan Moody! Jonathan joins us from oOh! Media where he was the Head of Projects/PMO. Jonathan is a big sports fan and has been able to combine his passion for sport with a desire to help people- currently a member of[...]
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New Salesforce Graduate Trainee: Meet Eva!
June 9, 2020 | By Georgia Peterson
Meet our newest Salesforce Graduate Trainee, Eva Huang! Eva joins us from IBM where she was a Technical Support Specialist. Eva loves to explore many different hobbies centreing around arts, crafts, film and animation and enjoys travelling!   We asked her a few questions…   What do you like to[...]
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Dreamforce 2019: Day 1 Highlights! #DF19
November 21, 2019 | By Hien
First day of Dreamforce '19 kicked off with tons of fascinating conversations on and off stage, hands-on activities in the Campground, lots of AI and live music festival in the Dreamforest. So what are the highlights of Day 1 at Dreamforce? Here is a recap for you to catch up[...]
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ProQuest Consulting is a leading Salesforce partner. ProQuest works to empower companies in Australia and New Zealand to achieve higher performance through the delivery of tailored Salesforce solutions using disciplined Agile Scrum methodology.
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