insights

Wellness Without The Routine
June 22, 2017 | By Kate Renner
I reckon we can all recall the last time we vowed to eat healthier, start up at the gym again, go organic, take up meditation, cut out junk food, read a book, unplug… sound familiar?! Finding personal wellness in a chaotic world of emails, notifications, texts, snaps, tweets, status updates,[...]
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New Senior Account Executive: Meet Paul
June 20, 2017 | By ProQuest Consulting
We’re thrilled to introduce our newest ProQuester, Paul Dobinson! Paul joins the team as Senior Account Executive and will be responsible for executing and developing our internal sales strategy. His career in sales begin in manufacturing and IT solutions in Birmingham, England and took a route through digital and print[...]
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Struggling to keep your CRM up to date? Meet Salesforce Inbox.
June 7, 2017 | By Aymeric Zito
“If it’s not in Salesforce, it doesn’t exist.” Heard that before? It’s a common statement made by managers who are willing to get the most out of their CRM. The problem is the amount of time it takes sales reps to log their activities and update their records. According to[...]
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The Path to Becoming a Salesforce Certified Technical Architect
June 1, 2017 | By Chong Gao
If you’ve ever dreamed of becoming a Salesforce Certified Technical Architect (CTA), this post will help you understand how the new certification path works, and what you can do to make it happen. If you’re a Salesforce expert and want to specialise in a certain area, Salesforce now has 6[...]
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Salesforce: The Leader In-House and Out
May 25, 2017 | By Giovanna Rojas
Why do we specialise in Salesforce? It’s a common question. It’s not everyday that a business gets named the leader in Gartner’s Magic Quadrant for the CRM Customer Engagement Center (CEC) and No. 1 company to work for in terms of employee and community engagement by Great Places to Work.[...]
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What does the 457 Visa abolition mean for Australian IT companies?
May 16, 2017 | By Aymeric Zito
457 sponsorship is dear to ProQuest Consulting. I was sponsored when I joined the company, and I became an Australian citizen exactly two years ago. A life changing experience. In fairness, IT Services companies like ours are not the most impacted by the changes. Still, here is how the 'abolishment[...]
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Chad Shafaghi Appointed Professional Services Manager of ProQuest Consulting
May 15, 2017 | By ProQuest Consulting
Shafaghi to tackle new management role in next phase of ProQuest Consulting’s growth. SYDNEY – ProQuest Consulting, a leading Salesforce implementation partner, announced today that Chad Shafaghi has been appointed Professional Services Manager effective immediately. Shafaghi will be responsible for the execution of Salesforce consulting and solution implementation activities in[...]
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SchemaSpy: A Tool for Visualising and Analysing Database Schemas
May 11, 2017 | By Vaibhav Warpe
Do you want to understand and visualise the schema of a complex salesforce org? Are there hundreds of objects, thousands of fields and many relationships in your org that you can’t visualise with the native Schema Builder? If you answered yes to any of these questions, then I highly recommend[...]
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Why Diversity Matters in the Workplace
May 4, 2017 | By Giovanna Rojas
Harvard Business Review (HBR) published a study showing how diversity in the workplace can unlock innovation and drive market growth. By surveying 1,800 professionals in leadership positions they concluded that companies that presented leaders with 2D diversity are 45% more likely to report a growth in market share and 70%[...]
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Service Cloud: Top 5 Features
April 18, 2017 | By Anthony Franceschini
In a nutshell, Service Cloud is all about support and keeping your customers happy. The platform is designed to manage your clients' requests for assistance with a product or a service you offer, and also helps your support team assist customers as fast as possible by providing an efficient and[...]
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ProQuest Consulting is a leading Salesforce partner. ProQuest works to empower companies in Australia and New Zealand to achieve higher performance through the delivery of tailored Salesforce solutions using disciplined Agile Scrum methodology.
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