insights

Top 10 Secrets to Getting Your Salesforce Data Model Right
September 13, 2018 | By Nikunj Doshi
There’s a thin line between having your Salesforce end up as a glorified ‘dumb database’ where data entry is considered as an overhead vs. a smart, real-time insight generating database where data entry is considered worthwhile given the analytics it generates. If the above sounds familiar to you and you’re[...]
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New Salesforce Technical Consultant: Meet Ravi
August 28, 2018 | By Audrey Neale
It's been a big month for hiring here at ProQuest! We're very excited to introduce our new Technical Consultant, Ravi Telu. Ravi joins us from India and has a strong passion for Salesforce and cloud computing. After graduating in 2012, he developed an interest in cloud computing technology which led[...]
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New Senior Salesforce Technical Consultant: Meet Nikunj
July 18, 2018 | By Audrey Neale
We have a new Senior Salesforce Technical Consultant to introduce! Nikunj is an extremely talented Salesforce.com Developer/Technical Lead with 5+ years of experience in developing through all phases of the Salesforce development lifecycle, from initial technical designs, implementation, testing, to production deployments. He has won multiple awards for his work[...]
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The People Side of Digital Transformation
| By Kate Renner
Digital transformation is a hot topic right now, and it’s easy to see why. Let’s implement awesome software, streamline our processes, stop revenue leakage, gather data around our customers’ behaviour, nurture our customer base, and maybe even change the world while we are at it. But is everyone in your[...]
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Get More Done with Sales Cloud Einstein
July 10, 2018 | By Juliette Lessing
As consultants, we repeatedly see sales reps dealing with the same hurdles. One of the most common challenges they face is managing a large number of leads, and having the time to nurture those relationships. At ProQuest, our mission is to use Salesforce technology to help solve these pain points[...]
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How to Reduce Travel Time with FSL Optimization
June 27, 2018 | By Deepti Chichria
Recently I worked on a requirement where the main focus was on bulk scheduling a large number of appointments. I used the FSL Optimization feature to reduce travel time, assign the maximum number of appointments to technicians and provide best possible routing. In this blog I will explain the FSL[...]
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How Run Effective User Acceptance Testing
May 21, 2018 | By Jan Nayak Singh
What is User Acceptance Testing? User Acceptance Testing (UAT) is the software testing phase during which the system is tested for acceptability and validated for the end to end business flow. UAT is conducted by the end user or the client in a separate environment, similar to the production environment.[...]
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My Journey to Becoming a Salesforce Functional Consultant
May 14, 2018 | By Juliette Lessing
Let's get started by emphasising that there is no ultimate way to becoming a Salesforce functional consultant, but this was and is my road. Zero motivation to go to work? Back in the Netherlands, less than half a year ago, I would probably say yes to that question. I would[...]
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Exposing Salesforce SOAP vs RESTful Web Services
May 9, 2018 | By Duygu Johnston
Exposing Salesforce SOAP vs RESTful Web Services Exposing a custom Web Service in Salesforce is achieved by writing custom Apex code that will be invoked either using SOAP or REST. Web Services are an abstraction layer allowing systems to communicate independently of their source code language. Java, .Net, PHP, Oracle,[...]
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New Senior Project Manager: Meet Hanna
May 2, 2018 | By Audrey Neale
We have a new Senior Project Manager to introduce! Hanna Lum has been working successfully across APAC and Europe with telcos, media and airlines companies for the past fourteen years. Prior to becoming a Project Manager, she used to be an analyst programmer and pre-sales engineer. Traveling is Hanna's greatest[...]
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ProQuest Consulting is a leading Salesforce partner. ProQuest works to empower companies in Australia and New Zealand to achieve higher performance through the delivery of tailored Salesforce solutions using disciplined Agile Scrum methodology.
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